Question 1

How much does the card cost?

Accepted Answer

The service costs $19.99 per month. Your digital card is included at no additional card issuance fee.

Question 2

How can I add funds to my account?

Accepted Answer

You can fund your account using supported cryptocurrencies such as USDT and USDC. Your available balance can then be used with your card for everyday payments.

Question 3

Is there a fee when I deposit crypto?

Accepted Answer

Yes. Applicable deposit, conversion, or transaction fees are displayed transparently before the transaction is completed.

Question 4

Do I need to manually convert my crypto before using the card?

Accepted Answer

No complicated manual crypto-to-fiat process is required. The system is designed to make funding and spending as simple as possible for the user.

Question 5

Where can I use my card?

Accepted Answer

You can use your card at supported VISA merchants worldwide wherever the card network is accepted, subject to applicable country, merchant, compliance, and transaction restrictions.

Question 6

Which currency is used for card payments?

Accepted Answer

Card transactions are processed in USD. If a merchant charges in another currency, applicable currency conversion or network fees may apply.

Question 7

Do I receive cashback?

Accepted Answer

Yes. Eligible card transactions can earn 1% cashback in SHOP Tokens, subject to the applicable cashback terms and exclusions.

Question 8

When do I receive my SHOP Token cashback?

Accepted Answer

Eligible cashback is credited according to the applicable cashback settlement rules. The value of SHOP Tokens can fluctuate, meaning the future value of your cashback may be higher or lower than its value when credited.

Question 9

What is the maximum amount I can spend per transaction?

Accepted Answer

The current maximum card transaction limit is up to $150,000 per transaction, subject to account status, compliance checks, card program rules, and applicable restrictions.

Question 10

What is my monthly spending limit?

Accepted Answer

The current maximum card spending limit is up to $1,000,000 per month, subject to account status, compliance requirements, and card program rules.

Question 11

Is there a daily spending limit?

Accepted Answer

Daily limits may apply depending on the account, card program, transaction type, compliance status, and risk controls. Your current applicable limits can be viewed in the app or communicated by support.

Question 12

How much crypto can I deposit?

Accepted Answer

Minimum and maximum crypto deposit limits depend on the supported asset, blockchain network, account status, and applicable compliance requirements. Your current limits are displayed before completing a deposit.

Question 13

How much can I withdraw from an ATM?

Accepted Answer

ATM withdrawals are subject to the applicable per-transaction and daily withdrawal limits, as well as any limits imposed by the ATM operator.

Question 14

Do I need to complete KYC?

Accepted Answer

Yes. Identity verification may be required before certain card, deposit, withdrawal, or payment features become available. This helps meet applicable compliance and security requirements.

Question 15

Which countries are supported?

Accepted Answer

Availability depends on your country of residence and the applicable card program. Certain countries and jurisdictions are restricted. The current list of supported countries should be checked during registration.

Question 16

Can I use the card while travelling?

Accepted Answer

Yes. The card is designed for international use at supported merchants, subject to card network availability, local restrictions, currency conversion, and applicable compliance controls.

Question 17

What happens if a transaction is declined?

Accepted Answer

A transaction can be declined for several reasons, including insufficient balance, card limits, merchant restrictions, security checks, compliance controls, or card network restrictions.

Question 18

Can I freeze my card?

Accepted Answer

Yes. Card management features within the app allow you to manage your card and, where supported, temporarily freeze or unfreeze it.

Question 19

Is my money under my control?

Accepted Answer

The platform is designed so that users can manage their own account, wallet balance, card, and transactions directly through the app.

Question 20

Are SHOP Tokens guaranteed to increase in value?

Accepted Answer

No. SHOP Tokens are digital assets and their market value can increase or decrease. Cashback should therefore not be understood as a guaranteed financial return.

Question 21

Where can I see all of my current limits?

Accepted Answer

Your applicable limits can be viewed within the app and may depend on your account status and verification level. These can include:Maximum deposit per transactionDaily deposit limitMonthly deposit limitMaximum card payment per transactionDaily card spending limitMonthly card spending limitATM withdrawal limit per transactionDaily ATM withdrawal limitMonthly ATM withdrawal limitNumber of permitted ATM withdrawalsInternal transfer limitsExternal transfer limitsMinimum transaction amountsMaximum account balanceCrypto withdrawal limitsCryptocurrency-specific deposit and withdrawal limitsLimits may be adjusted from time to time due to card program, compliance, security, or regulatory requirements.

YOUR CRYPTO
YOUR FREEDOM

$19,99 per Month

ACCESS REQUIREMENTS

Trusted Technology

Simple. Transparent. Schwarzman.

$19.99 / month

FAQ´s

How much does the card cost?

How can I add funds to my account?

Is there a fee when I deposit crypto?

Do I need to manually convert my crypto before using the card?

Where can I use my card?

Which currency is used for card payments?

Do I receive cashback?

When do I receive my SHOP Token cashback?

What is the maximum amount I can spend per transaction?

What is my monthly spending limit?

Is there a daily spending limit?

How much crypto can I deposit?

How much can I withdraw from an ATM?

Do I need to complete KYC?

Which countries are supported?

Can I use the card while travelling?

What happens if a transaction is declined?

Can I freeze my card?

Is my money under my control?

Are SHOP Tokens guaranteed to increase in value?

Where can I see all of my current limits?

(C)Copyright 2025

Imprint

All Rights Reserved

Privacy Policy

Powered by Schwarzman LLC

Terms and Conditions

YOUR CRYPTO YOUR FREEDOM

$19,99 per Month

ACCESS REQUIREMENTS

Trusted Technology

Simple. Transparent. Schwarzman.

$19.99 / month

FAQ´s

How much does the card cost?

How can I add funds to my account?

Is there a fee when I deposit crypto?

Do I need to manually convert my crypto before using the card?

Where can I use my card?

Which currency is used for card payments?

Do I receive cashback?

When do I receive my SHOP Token cashback?

What is the maximum amount I can spend per transaction?

What is my monthly spending limit?

Is there a daily spending limit?

How much crypto can I deposit?

How much can I withdraw from an ATM?

Do I need to complete KYC?

Which countries are supported?

Can I use the card while travelling?

What happens if a transaction is declined?

Can I freeze my card?

Is my money under my control?

Are SHOP Tokens guaranteed to increase in value?

Where can I see all of my current limits?

(C)Copyright 2025

Imprint

All Rights Reserved

Privacy Policy

Powered by Schwarzman LLC

Terms and Conditions

YOUR CRYPTO
YOUR FREEDOM